Webmaster Program
The following information will give you more details about Webmasters, Industry Standards, and the Realite Networks Web Master program.
Web Masters 101
Web Master is usually a full time employee within a company who is hired to manage the maintenance of a website. This service is seldom offered by your developer or hosting companies and can be very limited to what services will be provided. The primary job of a Webmaster is the behind the scene updates that may frequently occur with coding, updates and testing.
Customer Service is not a normal job of a webmaster. Your phone or chat 24/7 technical support issues generally are handled by an outsourced tech support company that documents your issue creating a service ticket and then routed to your webmaster. A customer will generally never interact with their webmaster. Service tickets average 1-2 weeks depending on the issues.
Edits/Updates this tends to go back to the developer who set up your site charging you an hourly rate to make updates. Developers tend not to offer to make changes unless it is involving new development. This tends to become uneconomical for both the designer and customer. Industry Standards $65-$85 an hour most developers have a minimum.
Web Master is usually a full time employee within a company who is hired to manage the maintenance of a website. This service is seldom offered by your developer or hosting companies and can be very limited to what services will be provided. The primary job of a Webmaster is the behind the scene updates that may frequently occur with coding, updates and testing.
Web Masters
Realite Web Master program takes it a step further to assist customers in site edits and statistical reports. Giving customers piece of mind, a full understanding of there online business. Introducing your webmaster, providing you a start to finish service from the installation of domains, connections to hosting, email set up, maintenance, edits, updates and general management.
Our customer dedication is priority you will see an impeccable response time and completion. We maintain and monitor site frequently to ensure your online business operates 24/7. We also act as a liasion between your technical service providers such as domain registrars, SSL providers, hosting companies and card service processing, saving you time and money with our one-stop-shop Web Master services.
Edits/Updates Welcome! Our Webmaster services are included in most Hosting Packages and include One Hour Free of updates per month. Many of these features are not included with alternative hosting companies fees. When your site's content needs to be updated such as a new phone number, email, address, images, etc. we will include these updates at no charge with our monthly WebMaster program. Alternatively, a client using a separate hosting company would pay for the monthly hosting plus a fee for all the additional features and be required to pay a designer for the updates. We include it all with our Web Master program, starting at only $24.99/mo.
Our hosting program offers a quarterly statistical report, which includes detailed charts showing the increase in website views and hits. We also include the search engines that it is listed on and being used by, plus the keywords that people use to find your site. This report is important in ensuring we have the correct keywords throughout the site. It is important to market your website in a variety of means and we can track daily stats, monthly stats and even hourly stats to determine any specific marketing campaign's success.